Global Presence

Jack and his wife Jhael founded Global Presence as a membership-based nonprofit in Pasadena, California in 2006 with a simple idea, “How can we help other nonprofits grow”. As they began to grow into servicing small and mid-sized businesses they converted into a full-service business and marketing growth company. They have a team of over 30 talented creatives, producers, and software experts who all have a passion to help organizations grow.

The Mission

Our mission is to help companies grow profitable with our business and marketing development products and services.

The Values

Create Marketing Cultures

Marketing is not something a business does as a 6-month project, rather it is an essential aspect of a companies identity and function. It’s a culture committed to sharing their unique stories and knowledge with others. As people connect with your brand they buy into your products and services.

Develop Software IQ

Software and automation exist and will evolve even further to help companies grow in efficiency and quality. Technology should help companies hire workers to accomplish task machines cannot, to design with elegance, tell inspiring stories, connect with prospects, and empathize with the client’s frustrations while offering authentic solutions. As Global Presence engages in AI research, machine learning, and automaton, we pass on that knowledge to our clients.

Starve Global Poverty

Technology does not exist just for us as individuals, but for our global family. Our passion for people combined with our expertise in technology, business development, and design compels us to pass that knowledge on to others through our nonprofit Global Presence Network and in partnership with other community stakeholders. Technology education can lift people out of poverty.

The Focus

Carefully analyzing our client’s market demographics and past strategies/results, developing realistic KPI’s (Key Performance Indicators) and client acquisition strategies. We build robust CMS websites and CRM’s that automate workflows, manage leads and client data and helps produce upsells with the current customers/client/member/donor base. Turning clients into company brand/product ambassadors is a missed opportunity for most businesses that we help turnaround. We change that by creating affiliate programs that incentives them with vouchers and commissions.  We maintain HIPPA and WCAG 2.0 Accessibility standards.

The Motivation

As a social enterprise, we serve our partners beyond the rigid expectations of contractual relationships. We are motivated by love for community leaders who are serving the holistic well-being of people. Global Presence Solutions is our virtual call center division that connects Americans to Work From Home opportunities with Fortune 500 companies like Comcast, Airbnb, Carnival, Disney, etc.  Global Presence Network is our sister nonprofit organization on a mission to educate under-resourced communities with entrepreneurial, design and technology skills. We offer our nonprofit and for-profit members a wide variety of products and services, utilizing the SCRUM methods and AGILE principles. We believe our clients deserve excellence without breaking the bank.


Showtime vs Stick Talk


"Always put God first"
Shannon Knowles
Founder | SFFFA